At some hotels, you may head to your room no matter what time of day it is. While one hotel group promotes this perk as the latest thing, in fact there are a slew of properties around the world that allow the same flexibility.
Last week Standard Hotels, a collection of five hip hotels in New York, Miami, and Los Angeles, announced it would allow its guests to check in and check out whenever they like for a small added fee. “Standard Time,” as the new service is called, can be selected during the booking process at StandardHotels.com. Guests simply put in their estimated check-in and check-out times and for a five percent fee of the booked room rate, they can arrive and depart as they wish instead of the usual times of 3pm for check-in and 11am for check-out.
While this is a new offering for Standard Hotels, the practice of charging for early check-in and late check-out has quietly been in play at hotels around the world. There are already several places where you can come and go as you like without having to pay extra.
At The Asbury Hotel in Asbury Park, New Jersey, a modern hotel with a collegiate hangout vibe that just opened in May, there is no set check-in time. Instead, the hotel emails guests after they make a reservation to learn their exact arrival time. A special department within housekeeping then keeps track of the arrival times for the day and makes sure rooms are ready for guests at the times they requested.
The Asbury’s hotelier David Bowd, who served as COO of Standard Hotels before starting his own brand, Salt Hotels, in 2013, said eliminating the check-in time gives guests a positive experience at check-in. “No one wants to arrive and be told their room is not ready,” he said. “This way, you can come in and go right to your room.” Bowd’s other Salt Hotels also have a “no rules” attitude where check-in can be determined by the guest.
At citizenM Hotels, an energetic hotel brandwhere rooms are small on space but big on tech and where guests are encouraged to hang out in the lobbies rather than in tiny rooms, early check-in is available at no charge at its Times Square, Amsterdam, Rotterdam, Glasgow, and several London properties. Based on availability, of course. Even better, check-in can be done from a kiosk in the lobby, meaning no long waits at a traditional front desk.
When it comes to late check-out, Radisson Blu Hotels, the savvier sister brand of the normcore Radisson Hotels, offers late check-out up to 6pm at no extra cost, so long as there are no other guests who might need the room.
InterContinental Hotel Group, whose brands include Holiday Inn, Hotel Indigo, Kimpton, and the new wellness-oriented EVEN Hotels, offers guests early check-in or late check-out options via the “Stay Preferences” on its website and on the IHG mobile app, again, based on availability. “We meet their preferences whenever possible,” said Heather Balsley, IHG’s senior vice president of Americas Brand and Marketing.
Four Points by Sheraton at Los Angeles International Airport offers a 24-hour check-in/check-out policy, meaning if you arrive at 10pm, you don’t have to check out until 10pm the following day. The only caveats are that you must pay a room rate of at least $189 a night and you must book directly with the hotel website.
Similarly, Platinum members of the Starwood Preferred Guest program, who stay 50 nights or more in a year, can also book 24-hour hotel stays with the Your24 service.
But this “make your own schedule” service isn’t limited to micro-hotels and airport hotels. Elegant luxury joints like the Peninsula Beverly Hills, Capella Hotels, and the Corinthia Hotel in London allow guests a flexible check-in and check-out. Indeed, you’ll find that most luxury hotels are willing to accommodate early arrivals simply because guests are paying top dollar for the stay.